I spent my first year at Sixthman being a pretty kick *ss phone ninja. I had never had an office job, and barely knew how to use a computer, let alone the phone system. My first day involved a quick crash course in the process people have to go through to book, and then we were off! I jumped right in, booking people, making up answers to questions, trying to get through the day without messing anything up too much.

A few months later, I came on full time, and worked alongside Lauren and Melissa. They got moved out of the call center, and we had to find some new blood. Jill Bessey came over from Carnival, and whipped us into shape, and we hired Joy. May soon followed, and we were one big happy call center.

We had some crazy times- the 4 o’clock dance break, breaking the internet on a regular basis. While we were at sea for almost a month, I remember looking at the email inbox and answering emails for 14 hours straight. I looked at it later that night, and it was like I hadn’t done anything. Hadn’t even made a dent. It was hard, but I love a good challenge. That challenge made me cry.

Eventually, I got moved up to marketing, which I love. However, for the last few days, we have been selling cabins for our Elvis Cruise, and anyone who has been involved in a pre-sale knows how crazy it can get. The call center is backed up, so the rest of us are taking turns answering the phone, the chats and the email. I’m probably driving Jill crazy asking questions about every little thing. It’s almost like riding a bike. I finish one call, and the phone begins ringing again before I have a chance to take my hand off of it. I could really use a headset- my neck is already cramping.

Ah, I’ll get over it. Phone ninjas, my hat’s off to you!

-Barb