Painted Picture…Part 2

January 5, 2009
posted by Andy | View Comments

April 1Last week I shared the concept of the “Painted Picture”.

Here it is…. Our Painted Picture of what Sixthman will look like on Friday April 1st, 2011.

Vision
Sixthman will change the expectations people have for vacation by connecting like-minded individuals with their passions and affinities.  Creating destination experiences will be the preferred way to vacation for a generation on the quest for memories and moments.  We strengthen communities by bringing them together, empower them to spread the word and appreciate them for their loyalty.

Brand
The Sixthman mark appears alongside top brands, elevating them with the strength of our reputation for consistently delivering ultimate experiences and service.  Our brand commands a premium by creating a strong emotional connection with customers giving them confidence to make the additional investment of money and time.

People, Culture, Values & Spirit
We are a community of high caliber people focused on exceeding expectations for our guests.  We use objective tools to understand our natural strengths, how we are wired to perform and what motivates us to achieve. The culture is made up of a family of leaders and emerging leaders learning and growing in a “Results Oriented” environment where they are held accountable to contribute to the mission.  We tear down the walls that prohibit a pure connection between people and their passions and are pioneers of the intersection where music, community, travel and experience meet.

Leadership
Our environment centers around the team concept with a focus on enrichment through experience and an active reading regimen.  The culture is built to develop leaders who are committed to understanding all facets of the business and supporting the growth of their team.  The leaders at Sixthman are featured in the media, active in the community and appear at conferences as credible and inspiring panelists.

Customer Service
Understanding our guest’s preferences and comfort level with technology has allowed us to achieve a balance of live vs. online interaction in both the sales and service process.  Our team consistently delivers friendly service and exceeds expectations.  We are compared to companies known for authentic customer service like Apple, USAA & Southwest Airlines.

Think we can do it?  We need your help.

-Andy

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This entry was posted on Monday, January 5th, 2009 at 1:10 am and is filed under General. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

  • Warren

    I believe you can

  • http://www.sixthman.net/blog/2009/01/14/the-jockey-and-the-horse/ The Sixthman Blog » Blog Archive » The Jockey and The Horse

    [...] Per our painted picture, we can only achieve our mission by holding ourselves accountable to only work with the best horses.  To us, a strong horse, is one that is performing, respects the sport and is committed to following our lead. [...]

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